- Pentium II/166MHz or faster (It
will run on a slower PC but the performance will suffer.
As with almost any computer program, the faster the
processor, the faster the program will run.
– While Medicom will operate with 32MB RAM, Wybtrak recommends
64MB, or more, of RAM to increase performance.
- Windows 95, Release 2 (sometime
referred to as OSR2) – Windows 98 - Windows 98, 2nd Edition -
Windows ME - Windows NT 4.0 with service pack 4/service pack 6a
or higher (make sure worded right) (service
packs 5 and 6 are not recommended) - Windows 2000.
- The Fax Manager needs 1MB for initial installation.
Medicom will require 15MB for the initial installation (the
Client program needs 8 MB to install, the database needs 6MB to
data storage needs will increase depending upon the number of forms
installed and the amount of user data stored.
A minimum of 50MB of disk space is recommended to start.
Anecdotal information indicates that as much as 1GB of disk space
can be used for large, multi-user, multi-provider installations.
- A data/fax modem – this modem must be capable of sending faxes
and connecting to the Internet as a data modem).
If your office has other means of Internet connection, then
the telephone line need only be used as a fax line.
- Needed for initial installation and possibly for installing
program and/or form updates.
& Video Card - A
monitor capable of 640x480 resolution with 256 colors (800x600 [True
Color] is recommended).
a video card capable of producing 640x480 resolution with 256 colors
is also required, (800x600 [True Color] is recommended).
- Any Windows-supported pointing device (Mouse, touchpad,
- Any Windows-supported printer capable of printing high or just
“quality output” quality output.
Please note that the laser printers typically require more
than the default memory that comes with them.
For example, the typical laser printer comes from the factory with 2
to 4MB of RAM installed. Wybtrak
has found that at least 12MB of printer memory is required to print
- A TWAIN-compatible scanner is required to scan images for
attachment to requests. Keep in mind that better quality scanners generally will work
faster (depending upon the interface) and produce more acceptable
In order to scan in Provider signatures, the scanning
software that comes with the chosen scanner must be capable of
saving the images as either .BMP, .JPEG, .TIF or .GIF image files.
NOTE: Even though they work, Wybtrak does not recommend parallel
port scanners because they slow down productivity too much.
access - Wybtrak strongly
recommends that users have an internet access and an email account
so that they can be notified via email of updates, etc., and so that
the user can download program updates and forms.
Wybtrak can provide these updates via CD media, but an extra fee for
shipping and handling is required.
Line - A separate
telephone/fax line to be used exclusively by the Medicom Fax Manager
system is essential. This
telephone line will be used only for outgoing faxes.
- Wybtrak also recommends a reliable mechanism for
backing up the Medicom data (other than onto floppy disks).
A tape drive, removable hard drive, or CD writer with
suitable backup software is recommended. Wybtrak also recommends that appropriate procedures be in
place to assure quality, routine backups.
- If your office is networked with a server that is backed up
regularly and reliably, the database can be installed to that server
so that it will be backed up with the rest of the server.