Products & Services 



Minimum Requirements

Click here to download our 'Computer Checker.'  This utility will tell you what resources are available on your system.  Compare them to the requirements listing below to determine if you have the minimum requirements to run the Medicom software.

The Minimum System Hardware Requirements and Recommendations for Medicom are as follows:  

  • CPU - Pentium II/166MHz or faster (It will run on a slower PC but the performance will suffer.  As with almost any computer program, the faster the processor, the faster the program will run.

  • Memory – While Medicom will operate with 32MB RAM, Wybtrak recommends 64MB, or more, of RAM to increase performance.

  • Operating System - Windows 95, Release 2 (sometime referred to as OSR2) – Windows 98 - Windows 98, 2nd Edition - Windows ME - Windows NT 4.0 with service pack 4/service pack 6a or higher (make sure worded right) (service packs 5 and 6 are not recommended) - Windows 2000.

  • Disk space - The Fax Manager needs 1MB for initial installation.  Medicom will require 15MB for the initial installation (the Client program needs 8 MB to install, the database needs 6MB to install).  Actual data storage needs will increase depending upon the number of forms installed and the amount of user data stored.   A minimum of 50MB of disk space is recommended to start. Anecdotal information indicates that as much as 1GB of disk space can be used for large, multi-user, multi-provider installations.

  • Modem - A data/fax modem – this modem must be capable of sending faxes and connecting to the Internet as a data modem).  If your office has other means of Internet connection, then the telephone line need only be used as a fax line.

  • CD drive - Needed for initial installation and possibly for installing program and/or form updates.

  • Display & Video Card - A monitor capable of 640x480 resolution with 256 colors (800x600 [True Color] is recommended).

  • Also, a video card capable of producing 640x480 resolution with 256 colors is also required, (800x600 [True Color] is recommended).

  • Pointing device - Any Windows-supported pointing device (Mouse, touchpad, rollerball, etc.).

  • Printer - Any Windows-supported printer capable of printing high or just “quality output” quality output.  Please note that the laser printers typically require more than the default memory that comes with them.

    For example, the typical laser printer comes from the factory with 2 to 4MB of RAM installed.  Wybtrak has found that at least 12MB of printer memory is required to print forms successfully.

  • Scanner - A TWAIN-compatible scanner is required to scan images for attachment to requests.  Keep in mind that better quality scanners generally will work faster (depending upon the interface) and produce more acceptable scans. 

    In order to scan in Provider signatures, the scanning software that comes with the chosen scanner must be capable of saving the images as either .BMP, .JPEG, .TIF or .GIF image files.

    NOTE: Even though they work, Wybtrak does not recommend parallel port scanners because they slow down productivity too much.

  • Internet access - Wybtrak strongly recommends that users have an internet access and an email account so that they can be notified via email of updates, etc., and so that the user can download program updates and forms.

    Wybtrak can provide these updates via CD media, but an extra fee for shipping and handling is required.

  • Telephone Line - A separate telephone/fax line to be used exclusively by the Medicom Fax Manager system is essential.  This telephone line will be used only for outgoing faxes.

  • Backup - Wybtrak also recommends a reliable mechanism for backing up the Medicom data (other than onto floppy disks).  A tape drive, removable hard drive, or CD writer with suitable backup software is recommended.  Wybtrak also recommends that appropriate procedures be in place to assure quality, routine backups.

  • Networking - If your office is networked with a server that is backed up regularly and reliably, the database can be installed to that server so that it will be backed up with the rest of the server.

There may be other requirements depending upon the specific configuration and setup of your PC.  If you have questions, please contact Wybtrak.