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“I need to have the providers
review and update their individual information for credentialing.
Can I print the contents of the database for just one provider
AND for all providers?”
 –
Yes, you can!
In the Data Entry screen click on the [Administration] menu
option.
Then select the [Print Entire Contents of Database] option.
This will print all the information about all the providers.
–
“One of our providers is
retiring and a new physician is joining us.
Do I need to purchase another provider license for the new
provider?”
–
No. Since
one of your existing providers is leaving, you can reallocate that
license to the new provider by deleting the retiring physician from the
database and adding the new provider.
Before you delete the departing physician information, simply
export and save the data if it may be needed again.
–
“We have a stand-alone version
of the Credentialing software. Can we upgrade this version to support
multiple users?”
–
Yes! A
server software version will allow multiple users to access the database
simultaneously.
The upgrade is quite simple and your data can be easily moved to
the new version.
–
“What minimum printer
requirements are necessary to print the very best output?”
–
To obtain the very best output from your printer:
-
Install
the latest printer drivers on your PC for the printer being used;
-
Set
the printer resolution no higher than 300 dpi (dots per inch), lower
if necessary;
-
Have
“page protect” turned “off” (you can find this under printer
properties);
-
Have
at least 12 MB of printer memory installed;
-
Make
certain the amount of printer memory that is selected under printer
properties matches the amount of memory that is actually installed
in the printer;
-
Select
raster versus vector graphics in the printer properties.
–
“Can I scan a provider license
into the Credentialing Software system?"
–
Yes! Quite easily.
You can use the scanning software you are already familiar with
to scan the image.
Pasting it into the image viewer makes it part of the provider's
record, and it can be printed with every credentialing application.
–
"What
kind of computer system must I have to run Wybtrak's Credentialing
Solution?"
–
Click
here to download our 'Computer Checker.' This utility will
tell you what resources are available on your system. Compare them
to the requirements listing below to determine if you have the minimum
requirements to run the Credentialing software.
The Minimum System Requirements necessary to successfully install and
operate Wybtrak's Credentialing Solution are:
-
Processor
- Pentium II/100 Processor or equivalent (a Pentium II/450 or faster
is recommended).
-
Operating
Systems - Windows 95, 98, 2000, NT.
-
Hard
Disk Space - Minimum of 10 MB for basic program (plus an additional
1 MB each for every additional credentialing form).
Storage requirements increase with the addition of provider
information.
-
Memory
- 32 MB RAM (64 MB or higher is recommended).
-
Electrical
Power - Sufficient and clean to operate the PC (a battery backup, or
UPS system is highly recommended) and its peripherals.
-
Display
- capable of displaying 800x600 resolution with 256 colors (1024x768
resolution with True Color [16 million colors] is recommended).
-
CD
drive - for initial software installation.
-
Internet
Access – Essential for downloading forms and program updates.
An email account is necessary for you to receive timely
notification of new forms and program updates.
-
Printer
Memory – Laser printers should have 12MB minimum to print forms
(specific printer settings may affect this requirement).
Ink jet printers are recommended only for extremely low
volume offices.
There
may be other requirements depending upon the specific configuration and
setup of your PC.
If you have questions, please contact
Wybtrak.
OPTIONAL:
-
Scanner
- a scanner capable of up to 300 DPI in grayscale or color, and able
to save scans as one of the following file types: CGM, BMP, TIF,
GIF, JPG, PCX, WMF, DRW, PIC, SLD, PCT, MAC, or EPS.
-
Networking
- If your Credentialing Solution is operating across a network,
proper installation and operation of the network is necessary for
the correct operation of your Credentialing Solution.
Please contact Wybtrak for
more details.
-
Backup
-
Wybtrak also recommends a reliable mechanism for backing up the
Credentialing data (other than onto floppy disks).
A tape drive, removable hard drive, or CD writer with
suitable backup software is recommended.
Wybtrak also recommends that appropriate procedures be in
place to assure quality, routine backups.
For
more information, please contact us.
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